Contact us

Please, if you have not received the item as described in the product landing page, contact us immediately.

As all downloads on karimoos Market are digital and there are no physical goods will be shipped to you, Karimoos Market makes your order available for download after a complete transaction. We do not accept refund or offer refunds for digtal products. However, in case, you find a product is not compatible with your cutting machine, corrupt, or is missing on download options, Karimoos Market can refund you the price you paid for the product(s) within seven (7) days.

Please contact the support at support@kairmoos.com.

We provide unlimited download time.

Your orders are INSTANT DOWNLOAD after a complete transaction.

Also, An email receipt including the details about your order has been sent to the email address provided. Please keep it for your records.(You can download your files from the links provided)

If you need help, please contact the support team at support@karimoos.com

in the blog section, we provide all the necessary help and tips to support you, please visit our blog section for more details.

Please, wait few minutes  and try again, if the issue persists please contact support@karimoos.com

Have you lost your password? don’t panic just follow easy steps :

under login/registre, click lost my password button and followe the instructions.

you will recieve an email from karimoos server.

Please, check your spam/junk folder if you don’t see the reset email process.

Join the creative marketplace, where shoppers from all the worlds spend billions each year purchasing directly from artist, designers, and small bussiness just like you.

Please, contact us and reserve your place with us.

Please, provide us with more informations to resolve this issue. or you send us your report to support@karimoos.com. the listing will terminated immediately after infrigement validation.

You can download at any time, all your orders with Karimoos Market, under My account –> Orders –> Select your order –>click Download.

Please if you have any issue contact us support@karimoos.com

If you find a damaged item after you transaction, please contact us at support@karimoos, and include your. order ID and images related to damaged item.